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Consolidate clinical and non-clinical data and streamline care processes to lower costs, boost productivity, and deliver faster care. Use data-driven insights to deliver personalized patient interactions on their preferred channels and provide on-demand services, on a purpose-built healthcare CRM.
Trailblazing providers improve healthcare with Salesforce.
Deliver more efficient care and improve outcomes for your patients.
Scale patient access and referral services.
Improve experiences while fostering personalized service, streamlining triage, and connecting patients and care teams through the channels they want to use.
Connect the care experience on one platform for a comprehensive view of patients, inform expert responses, and tailor interventions.
Ensure quick patient care with tools that confirm benefits, schedule care, and complete activities.
Increase productivity and streamline care coordination by giving staff actionable insights with real-time analytics.
Personalize patient outreach.
Nurture patient bases and enhance brand reputation by engaging the target audience through multichannel, data-driven campaigns and journeys.
Collect and unify cross-channel, first-party, and other consumer data to acquire and serve more patients.
Deliver omni-channel campaigns targeting B2B and B2C audiences to accelerate acquisition.
Use segmented data to personalize patient journeys on their preferred channels, boost engagement, and measure marketing effectiveness.
Coordinate holistic care.
Empower patients and care coordinators to achieve better outcomes, faster.
Identify gaps in care and adherence, and prioritize them for intervention. Engage patients in their preferred manner.
Collaboratively generate tailored, evidence-based care plans to improve outcomes.
Quickly respond to changes in a patient’s health status and orchestrate the necessary medical or community referrals.
Deliver health at home.
Deliver post-acute care in the home with robust tools and experiences for schedulers, care professionals, and patients.
Submit health concerns asynchronously, determine eligibility, and book in-home or virtual appointments while taking into account preferences with an intelligent scheduling engine.
Optimize residential visit routing, document and verify in-home visits, and schedule recurring appointments.
Conduct telehealth visits, submit intakes, and complete assessments virtually. Collaborate on care plans and remotely monitor patients.
Strengthen provider relationships and networks.
Build clinically integrated provider networks, while personalizing experiences for enrollees at scale.
Understand the current state of your network and fill gaps through targeted engagement.
Set providers up for success with simplified credentialing, contracting, and self-service training tools.
Gain a 360-degree view of your network. Unify provider details across multiple channels to track performance.
Accelerating Healthcare Innovation on a Connected Platform
Power patient-centric experiences efficiently.
Health Cloud
Connect data and teams, automate processes, and personalize engagement on a single, intelligent platform to improve outcomes.
Data Cloud
Empower teams to engage customers at every touchpoint, with relevant health insights and contextual data in the flow of work.
MuleSoft
Integrate data from any system and automate complex tasks to deliver connected customer experiences, faster.
Einstein AI
Create customizable, predictive, and generative AI experiences to fit all your business needs safely.
Analytics
Help your entire team find important answers and start making data-driven decisions.
Marketing Cloud
Personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Service Cloud
Transform patient contact and self-service interactions across every channel to simplify the customer experience.
Learn new skills with free, guided learning on Trailhead.
Keep up with the latest healthcare trends, insights, and conversations.
Webinar
Unlocking Healthcare AI
Guide
The Provider Technology Playbook
Article
How Digitally Enabled Healthcare Can Give Patients Great Experiences
Video
Top Five Ways to Connect Fragmented Healthcare Data
Ready to take the next step with the world’s #1 AI CRM?
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Salesforce for Providers FAQ
Health Cloud is a premier member and patient management software for hospitals, clinics, and providers that connects the care experience on one platform. As a healthcare CRM, it offers a comprehensive view of patients, informs expert responses, and tailors interventions by combining clinical and non-clinical data.
An integrated healthcare platform solves many issues by unifying data across various systems to provide a single view of an individual patient. This allows care teams to see health records, social determinants of health, and communication preferences in one place and easily coordinate care.
When choosing the right healthcare software, prioritize a future-proof platform that is trusted, scalable, and readily supports international expansion enabling future growth. Look for a solution architected for flexibility with all the purpose-built tools you need to deliver innovation quickly.
